Er, make that 22 people in the jewelry industry and one AI-powered bot that’s eerily good at reading the proverbial room What is your boldest prediction for the jewelry industry in 2023? We put that question to a cross-section of industry personalities (and one frighteningly intelligent chatbot) and received a raft of insightful, provocative, and downright surprising responses in return. “I had a hard time picking just one,” Andrea Hill of Hill Management Group tells JCK. In addition to her astute comment below, Hill foreshadows another big issue that retailers are bound to face in the new year: “The jewelry industry will recognize the need to adopt different methods of hiring, onboarding, and retaining employees if it wants to remain staffed.” See merchandising consultant Abe Sherman’s not-all-that-optimistic forecast below for additional commentary on the hiring s