The jewelry industry is a uniquely multigenerational entity, with boomers, Gen Xers, and millennials coexisting—even flourishing—in spite of their differences. But now that Gen Z has arrived on the scene, things are about to get…interesting. Generational differences are commonplace in most modern jewelry work environments, but Generation Z employees—a cohort of 72 million people born between 1997 and 2012—pose unique challenges: They are tech dynamos but don’t know how to use a conventional can opener (Google it). They’ll spot and solve inefficiencies at lightning speed but are not in a hurry to respond to your emails (even if you’re their supervisor). They expect to become a “boss babe” after five minutes on the job. That may sound like a headache, but with staffing shortages at an all-time high, Gen Z employees are vital to the health of our industry. So if you